Eklavya College is committed to providing a fair, transparent, and student-friendly environment. In compliance with the University Grants Commission (Redressal of Grievances of Students) Regulations, 2023, the college has constituted a Student Grievance Redressal Committee (SGRC) to address and resolve grievances of students in a timely and effective manner.
Objectives of the SGRC
- To provide students with an accessible and effective platform for redressal of grievances related to academic, administrative, and campus matters.
- To ensure a fair, impartial, and confidential grievance-handling process.
- To promote harmony and trust between students and the institution.
- To safeguard students against any form of victimisation for lodging a grievance.
Scope of Grievances
Students may approach the SGRC for matters including, but not limited to:
- Academic issues (admissions, examinations, evaluation, attendance, syllabus coverage)
- Administrative issues (fees, scholarships, certificates, hostel facilities)
- Infrastructure-related concerns (classrooms, library, laboratories)
- Discrimination or harassment (other than sexual harassment, which is handled by the ICC)
- Any other issue affecting the academic or personal life of a student within the institution.
DO’S
- Do clearly state your grievance with all relevant facts, dates, and supporting documents.
- Do submit your grievance in writing or via email to the SGRC as per the prescribed format.
- Do keep a copy of all complaint-related documents for your own records.
- Do remain respectful and professional in all communications with the Committee.
- Do report grievances as early as possible; prompt reporting helps quicker resolution.
- Do cooperate with the Committee during the inquiry process.
- Do use the grievance mechanism for genuine concerns only.
- Do seek guidance from your faculty mentor if you are unsure how to file a complaint.
DON’TS
- Don’t submit anonymous complaints without sufficient details — such complaints may not be actionable.
- Don’t use offensive, abusive, or threatening language in your grievance.
- Don’t exaggerate or misrepresent facts in your complaint.
- Don’t file frivolous or malicious complaints; such misuse may invite disciplinary action.
- Don’t bypass the Committee’s process — allow the SGRC to follow the proper redressal procedure.
- Don’t discuss your grievance publicly or on social media while it is under consideration.
- Don’t intimidate or influence witnesses or others involved in the grievance process.
- Don’t ignore follow-up communication from the Committee; respond promptly to queries.
How to Report a Complaint
Students can submit their grievances by writing an email
Send an email to: Eklavyacollegeaurangabad@gmail.com
The SGRC treats all grievances with strict confidentiality.
